Cookie Policy

This Cookie Policy explains how Subhx Infotech OPC Pvt Ltd (“Subhx”, “we”, “us” or “our”) uses cookies and similar technologies on the SubhX Nexus web application, marketing site and related services (collectively, the “Service”). It should be read together with our Privacy Policy, which describes how we handle personal data more generally.

Cookies are small text files placed on your device when you visit a website. They allow the site to recognise your device, remember your actions and preferences, and keep you signed in across pages. We also use similar technologies such as browser local storage and session storage, which work in a comparable way. In this policy we refer to all of these as “cookies”.

SubhX Nexus is a business application that relies on cookies and similar storage mainly to keep you securely signed in and to make the Service work. We keep our use deliberately lean and do not use cookies for cross-site advertising.

• Keeping you authenticated and maintaining your session as you move between pages of the workspace.
• Remembering preferences such as your selected portal, language or interface settings.
• Protecting the Service against fraud and abuse, including detecting unusual sign-in activity.
• Understanding, in aggregate, how the Service is used so we can keep it reliable and improve it.

Strictly necessary

Required for the Service to function — for example, to authenticate you, maintain your session, balance load and protect security. These cannot be switched off through the Service because the Service would not work without them.

Functional

Remember the choices you make, such as your portal, language or display preferences, to give you a more consistent experience. Disabling them may reduce convenience but not core functionality.

Analytics / performance

Help us understand how the Service is used in aggregate — which features are used and where errors occur — so we can improve reliability and usability. We seek to use these in a privacy-respecting way.

Most cookies we set are first-party cookies served from our own domains. Some cookies may be set by trusted service providers acting on our behalf — for example, providers in our hosting, error-monitoring or analytics categories — strictly to deliver and secure the Service. We describe those provider categories, including what data is shared and where, in our Sub-processors list.

• Session cookies are temporary and are deleted when you close your browser or sign out.
• Persistent cookies remain for a defined period or until you delete them, and are used to remember preferences and to keep you signed in across visits where you choose that option.
• We set durations no longer than reasonably necessary for the purpose of each cookie.

You can control and delete cookies through your browser settings. Most browsers let you see what cookies are stored, block or delete them, and warn you before a cookie is set. The steps differ by browser, so please refer to your browser's help pages.

Because strictly necessary cookies are essential to authentication and security, blocking them will prevent you from signing in and using the Service. Blocking functional or analytics cookies may reduce convenience or limit our ability to improve the Service, but will not prevent you from signing in.

Some browsers offer a “Do Not Track” signal or similar privacy controls. Because there is no consistent industry standard for how these signals should be handled, the Service does not currently respond to them differently. We will keep our approach under review as standards develop.

We may update this Cookie Policy from time to time to reflect changes in technology, law or how we operate the Service. When we make material changes, we will update the “Last updated” date above. We encourage you to review this policy periodically.

If you have any questions about our use of cookies, please contact us using the details below.